Account Executive

Location:		Midwest or East Coast Preferred		Employee Type:		Full Time
Base Pay:		TBD		Manages Others:		No
Req'd Travel:		up to 30%		Job Type:		Healthcare, Insurance
Industry:		Healthcare - Health Services
Req'd Education:		4 Year Degree, RN Degree preferred
Req'd Exp:		At Least 3 years healthcare account management experience, clinical experience required.

Job Description:
A national leader in consumer care management systems is offering the right individual an opportunity to work on challenging, cutting-edge projects in the healthcare field. We're looking for a talented individual to join our team in this key role. Working directly with health plans and third party administrators, you would enjoy the chance to make a tremendous difference in our business. Excellent growth and rewarding challenges await you when you apply your experience here.  Excellent communication, organization and computer skills are necessary. Public speaking skills are required. Clinical background required.  Experience in MS Office and data input is required.

Responsibilities include:

• Handling complex clients needs to increase utilization and drive health behavior change within an organization
• Up selling additional products to existing customers and creating enhanced value within client organizations
• Ability to communicate clients from the “C” level to the employee level
• Identify and communicate client goals and objectives
• Performing trend analysis and documenting results
• Completing and delivering renewals, including rates, correspondence and contract amendments
• Resolving operational issues and communicating resolutions back to clients
• Coordinating and conducting quarterly meetings with clients
• Develop client marketing plans to meet specific adoption and utilization targets
• Mobilize headquarter resources to respond to client needs
• Analyze and demonstrate return on investment reports and identify opportunities for increased savings using Rx and Claims data
• Manage and provide oversight and guidance to a team to accelerate utilization and adoption
• Resolving customer issues and communicating with clients through phone and e-mail, and in person
• Creating timelines and employee communications
• Documenting all client contacts in SalesForce

Individual must be:

• Motivate clients at multiple levels of an organization to accelerate employee encounters
• A "quick study," willing to take on challenges and provide high levels of customer services
• Able to multi-task on several projects simultaneously
• Ability to show and explain to clients return on investment
• Enjoy dealing with competing priorities on a regular basis and be deadline-oriented

Requirements: 
Dedicated customer service and/or sales experience required, as well as experience with an assigned book of business. Clinical experience required

• 3-5 years in healthcare or insurance industry
• Strong organizational, communication, customer service, problem solving skills and follow-up skills
• Word processing and spreadsheet skills
• Clinical background and experience
• An understanding of medical and insurance benefits 
• Industry experience working with health plans and large clients
• Ability to work remotely using home office and mobile technologies
• Willingness to travel for extended periods

If you are interested in this position and think you might be the perfect WorldDoc fit, please send us your resume